Transbank + Shuttle

Transbank is historically Chile’s main acquirer, processing card transactions across both physical and digital channels. It provides local connectivity to Chilean banks, card networks, and the national debit infrastructure. Its Webpay Plus product handles online card payments, while Oneclick enables tokenized recurring billing. A distinctive feature of the Chilean market is the widespread use of installment payments (cuotas), where consumers split purchases across monthly payments at the point of sale. Transbank supports this natively, which is essential for any business operating in Chile.

Shuttle’s integration with Transbank is critical for platforms that serve the Chilean market or have merchants processing domestically in Chile. By connecting to Transbank through Shuttle, platforms put their Chilean merchants on a local acquirer. Shuttle’s Voice Checkout can take phone payments through Transbank for merchants configured against it, with Shuttle limiting the merchant’s PCI scope, and payment links for those merchants are processed through Transbank too.

The value of accessing Transbank through Shuttle becomes clear for platforms operating across Latin America. Chile is one of the most developed e-commerce markets in the region, but its payment infrastructure, centered around Transbank, differs significantly from other Latin American countries. Through Shuttle, a platform can put its Chilean merchants on Transbank and its merchants in other markets on other supported processors. Shuttle handles the connection to each of these processors and gives platforms transaction and refund data in one format, so the platform team does not need to build and maintain separate integrations for each Latin American market.