Shuttle | Payment Infrastructure for Hotel Booking

Hotel booking platforms need pre-authorisation, multi-currency support, a gateway per hotel or chain, and phone-based reservations. Shuttle gives you one payment layer for the booking lifecycle.

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The Problem

Hotel booking platforms operate globally but pay locally.

Regional PSP mandates, phone-based reservations, multi-currency requirements, and multi-step flows from pre-authorisation to final payment make hospitality payments uniquely challenging.

Regional PSP Mandates

Hotels in different countries often use local payment processors. Managing a separate PSP integration for each one is unsustainable.

Phone Reservation Payments

Guests still book by phone, especially for group bookings, corporate travel, and premium properties. Capturing payments securely over the phone means PCI scope for your agents.

Complex Payment Flows

Pre-authorisation at booking, deposit capture, final payment at checkout, and potential refunds: hotel payments are multi-step flows that most payment solutions handle poorly.

Multi-PSP Support

Each hotel or chain can run on its own gateway, from 40+ supported gateways, through one integration.

Voice Payments

PCI-compliant voice checkout for phone reservations. Agents capture booking payments securely without card data touching your systems.

Payment Links & Embedded

Send branded payment links for booking confirmations and deposits. Embed checkout into your booking engine for online reservations.

A Gateway per Property

Each hotel, chain or business entity is configured against its own gateway, with no property-specific integration work.

Phone Booking Payments

Reservations agents capture deposits and pre-authorisations over the phone securely. Card data never touches your booking platform.

Currencies and Payment Methods

Take payments in the currencies your gateways support. Each payment method can go to its own gateway, for example cards through Stripe, ACH through Authorize.net and direct debit through GoCardless.

Flexible Payment Flows

Pre-auth, deposit, final capture and partial refund: Shuttle supports the hotel payment lifecycle through one integration.

Limited PCI Scope

Card data never touches your booking platform. Shuttle maintains PCI DSS Level 1 certification, and cards are tokenised with your gateway.

White-Label Experience

Branded checkout for each hotel or chain. Guests see the property's brand at every payment touchpoint.

Payment Links for Hotels & Holiday Accommodation : Deposits, no-shows, upsells, and holiday let payments via link
AI Voice Payments for Hotels & Travel : Capture revenue at the moment of guest intent over voice
Enterprise PSP Mandates : Why hotel chains require specific payment processors
Prommt Alternatives : Multi-PSP, multi-channel alternatives for hospitality platforms

Ready to simplify hospitality payments?

Talk to our team and see how Shuttle can power multi-currency, multi-PSP payment capture for your booking platform.

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Payment Infrastructure for Hotel & Hospitality Platforms