Secure Patient Payments Across Every Channel
For Healthcare
Healthcare platforms need payment collection that meets strict compliance requirements while offering patients the flexibility to pay by phone, online, or through a portal. Shuttle gives you one payment layer across all three, with limited PCI scope, so you can focus on care.
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The Problem
Healthcare platforms sit at the intersection of strict regulation and rising patient expectations.
Patients want to pay by phone, link or portal, but every channel adds PCI scope, integration complexity and compliance risk.
Why Healthcare Struggles with Payments
Pain Points
PCI & Data Security Requirements
Healthcare payments demand the highest levels of data security. PCI DSS compliance adds cost and complexity on top of existing regulatory obligations.
Patients Expect Multiple Channels
Patients want to pay by phone when calling in, via a link sent to their mobile, or through your patient portal. Supporting all channels is a fragmented mess.
Billing System Integration
Connecting payment processing to existing billing and practice management systems is complex, especially when different providers mandate different PSPs.
Payments That Fit the Care Journey
The Shuttle Solution
Voice Payments
PCI-compliant voice payments for phone-based billing. Patients pay securely over the phone without staff ever handling card data.
Payment Links for Billing
Send branded payment links via SMS or email after appointments. Patients pay at their convenience through a secure hosted checkout.
Embedded Portal Checkout
Embed secure checkout directly into patient portals and healthcare apps. Payments become part of the care experience, not a separate step.
Why Healthcare Chooses Shuttle
Benefits
Limited PCI Scope
Card data never touches your healthcare systems. Shuttle maintains PCI DSS Level 1 certification so your security posture stays focused on patient data.
Patient-Friendly Options
Phone, SMS, email and online portal: patients choose how they pay. More options means faster payment collection and happier patients.
Multi-PSP per Facility
Each facility or business entity can run on its own gateway, without a separate integration for each.
Faster Payment Collection
Capture payments at the point of service, or by payment link straight after. Build your own reminder schedule with Zapier or Make.com.
Shuttle is PCI DSS Level 1
PCI DSS Level 1 certification, encryption and gateway tokenisation are built in, so your PCI scope stays limited in an already-regulated environment.
Ready to modernise patient payments?
Talk to our team and see how Shuttle can simplify secure payment collection across your healthcare platform.
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