Shuttle | Payment Infrastructure for BPOs

Your clients each have different PSPs, compliance requirements, and payment channels. Shuttle gives you one branded payment layer for every client, with limited PCI scope. See our guide to payment collection for BPOs and our complete contact centre payments guide.

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The Problem

BPOs handle payments on behalf of multiple clients, each with different processors, compliance requirements, and channels.

Without a unified payment layer, every new client is a custom integration project.

Supporting Multiple Client PSPs

Every client mandates a different payment processor. Building and maintaining separate integrations for each one drains engineering resources and slows onboarding.

PCI Compliance Across Operations

Your agents handle card data on behalf of dozens of clients. Maintaining PCI compliance across all of them is expensive, complex, and one breach away from disaster.

Scaling Payment Ops Per Client

Each new client means another payment workflow to configure, test, and support. What should be a standardised process becomes a custom project every time.

Multi-PSP Layer

Connect the PSPs your clients require, from 40+ supported gateways, through one integration. Adding a processor is configuration, not new code.

Shuttle is PCI DSS Level 1

Card data never touches your systems. Shuttle maintains its own PCI DSS Level 1 certification, so your BPO's scope stays minimal.

Voice, Links & Embedded

Capture payments over the phone via IVR or agent-assist, send payment links by SMS/email, or embed checkout into client portals, all from one platform.

Support Each Client's PSP

Stripe, Adyen, Worldpay Access and more, from 40+ supported gateways. Each client is configured against their own PSP, without separate integrations.

Branded Payment Pages

Payment pages carry your or your client's logo, message and custom domain.

Limited PCI Scope

No card data in your environment means a far lighter compliance load, less overhead, and no cardholder data to breach.

Multi-Channel Payments

Voice, SMS, email and online checkout, all through one payment layer. Serve clients across the channels they need.

Faster Client Onboarding

New clients are set up through configuration, so each one needs less custom development.

Payment Collection for BPOs : Multi-client, multi-PSP payment collection for outsourcers
PCI-Compliant Payments for Contact Centres : The complete guide to contact centre payment approaches
Why Most Call Answering Services Can't Take Payments : The payment gap in the call answering market

Ready to simplify payments for every client?

Talk to our team and see how Shuttle can unify your payment operations across all clients.

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Payment Infrastructure for Outsourced Operations