Payment Infrastructure for Insurance & Financial Services
For Insurance & Financial Services
Insurance platforms and financial services providers need secure, compliant payment collection across phone renewals, online portals, and broker channels, with the flexibility to support the PSP each intermediary requires, from 40+ supported gateways.
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The Problem
Insurance and financial services platforms already carry heavy regulatory obligations.
Layering PCI compliance on top, across phone renewals, broker collections and online portals, creates a compliance burden that slows innovation and drains engineering resources.
Why Insurance & Financial Services Struggle with Payments
Pain Points
Regulatory + PCI Compliance Stack
You already comply with FCA, Solvency II, or state insurance regulations. Adding PCI DSS on top of existing compliance obligations creates compounding cost and complexity across your operation.
Multi-Channel Premium Collection
Policyholders pay renewals by phone, brokers collect via their own channels, and online portals handle self-service. Each channel needs its own secure payment integration.
Broker & MGA PSP Mandates
Different brokers, MGAs, and distribution partners mandate specific payment processors. Supporting each one means custom integrations and fragmented payment operations.
Secure Payments Across the Insurance Value Chain
The Shuttle Solution
Voice Payments for Renewals
PCI-compliant voice checkout for phone-based premium collection. Agents handle renewals and excess payments without card data ever touching your systems.
Payment Links for Billing
Send branded payment links via SMS or email for premium notices, renewal reminders, and excess payments. Policyholders pay at their convenience through a secure checkout.
Multi-PSP for Broker Mandates
Connect the PSPs that brokers or distribution partners require, from 40+ supported gateways, through one integration. Add processors as new partnerships form, with no new code.
Why Insurance & Financial Services Choose Shuttle
Benefits
Limited PCI Scope
Card data never touches your insurance platform. Shuttle maintains PCI DSS Level 1 certification so your security team stays focused on financial regulation.
Multi-Channel Collection
Phone renewals, payment links by email or SMS, and online portals, all through one payment layer. Meet policyholders wherever they want to pay.
Broker PSP Flexibility
Each broker or MGA can run on its own processor, from 40+ supported gateways. Each client is configured against their own PSP, with no partner-specific integrations needed.
Faster Premium Collection
Capture payments at the point of contact, or send payment links with renewal notices. Build your own reminder schedule with Zapier or Make.com.
Shuttle is PCI DSS Level 1
PCI DSS Level 1 certification, encryption and gateway tokenisation keep your PCI scope limited in an already heavily regulated environment.
Related Guides
Learn More
- Payments for Insurance Platforms : Multi-PSP, multi-channel payments for insurance software
- PCI-Compliant Payments for Insurance Platforms : Technical guide to PCI compliance in insurance
- AI Voice Payments for Insurance : Automated renewal and claims payments over voice
- Insurance Payment Solutions : Comparison of payment infrastructure for insurance platforms
Ready to modernise insurance payments?
Talk to our team and see how Shuttle can simplify compliant payment collection across your insurance or financial services platform.
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