About Shuttle
You have probably never heard of us.
You have probably never heard of half the ingredients in your food either. That does not stop you eating it. Shuttle is one of those: a name you will not see, doing a job you would notice immediately if it stopped.
We are not a payment provider
What Shuttle is
What we do not do
We are not a bank, a gateway or an acquirer. We do not hold your money, we do not take a percentage of your payments, and we do not change the rates you have agreed with your provider. If you already have a compatible one, keep it.
What we do
Shuttle is the technology that connects software to payments. Software platforms, AI agents and merchants build on one integration, and their payments reach whichever compatible gateways and payment methods they already use. We sit underneath, and stay out of the way.
What the layer means
One integration, instead of every integration
Software needs payments. Payments live behind dozens of providers, each with its own API, its own rules and its own certification. Building that directly means building it again for every provider, and maintaining all of it forever. Shuttle is the layer in the middle, so the software builds once.
One is fine. Three is a project.
Why it is worth a layer
One provider
Fine
Read their docs, build it, ship it. A known piece of work with an end to it.
- 1 data model
- 1 set of rules
Two providers
A nuisance
The second one does everything its own way. You write the same feature twice, and you fix it twice every time either provider changes something.
- 2 data models
- 2 sets of rules
- 1 translation layer
Three providers
A project
Three sets of docs, three different ways to describe a refund, three support contacts to chase. And if the card data passes through you, the PCI certification is yours to hold as well.
- 3 data models
- 3 translation layers
- 3 relationships
- PCI DSS Level 1
Shuttle gives you the features you actually need in one shape, across the providers it connects. You can run more than one at a time and send each payment method to whichever provider suits it, and you can move payment types across when you need to. Saved cards are the honest exception: they stay with the gateway that stored them, so anything on file has to be entered again on the new one.
And providers will always have something else to sell you. That is fair enough, and sometimes it is exactly what you want. It is less fair when you are paying for something you do not need, or something you could get better somewhere else. Sitting on a layer keeps that your decision rather than theirs.
You have probably used Shuttle already
Without ever seeing the name
- Paid an invoice inside QuickBooks QuickBooks is the largest accounting platform in the world.
- Paid for transport in Seattle Sound Transit runs the light rail, buses and commuter trains.
- Paid a TV licence Shuttle runs card payments for TV licence collections.
- Paid for parking RingGo and the wider Arrive group run the apps and pay stations.
- Renewed an insurance policy Allianz, the largest insurer in the world, takes payments on the phone through Shuttle.
- Booked a hotel room Booking platforms and hotels take their payments through Shuttle.
- Paid a college bill Universities and student platforms use it to collect fees.
- Given at church Churches and giving platforms use it to collect donations.
Quietly, for a long time
Shuttle by the numbers
10+
Years
Shuttle has been connecting software to payments for over a decade.
40,000+
Businesses
Use Shuttle to connect their payments.
35+
Software platforms
Use Shuttle.
160+
Countries
Covered by the payment providers connected to Shuttle.
Billions
Of dollars
In payments processed through Shuttle.
Profitable
The business
Which is the least you should expect from something you are trusting with payments.
What one integration reaches
The providers behind it
40+ connected providers
One integration reaches all of them, and each payment method can go to its own gateway.
- 30+ also work for voice
- Taking a card during a phone call is a narrower list than taking one online.
- The rest are for online and links
- We publish both numbers rather than the bigger one, because the difference matters when you pick a provider.
Being invisible is the job. A payment that works is a payment nobody thinks about, and the software you are using should get the credit for it. That is why you have not heard of us.
Audited to the standards payments are held to
-
Multi-PSP
Connect 40+ providers, and send each payment method to its own gateway
-
PCI DSS Level 1
Highest level of payment card security certification
-
ISO 27001
International standard for information security management
-
SOC 2
Audited controls for security, availability, and confidentiality
Now you have heard of us
Tell us what your software needs to do with payments, and we will tell you whether we are the right layer for it.
Talk to us