About Shuttle

You have probably never heard of us.

You have probably never heard of half the ingredients in your food either. That does not stop you eating it. Shuttle is one of those: a name you will not see, doing a job you would notice immediately if it stopped.

We are not a payment provider

What Shuttle is

What we do not do

We are not a bank, a gateway or an acquirer. We do not hold your money, we do not take a percentage of your payments, and we do not change the rates you have agreed with your provider. If you already have a compatible one, keep it.

What we do

Shuttle is the technology that connects software to payments. Software platforms, AI agents and merchants build on one integration, and their payments reach whichever compatible gateways and payment methods they already use. We sit underneath, and stay out of the way.

What the layer means

One integration, instead of every integration

Software needs payments. Payments live behind dozens of providers, each with its own API, its own rules and its own certification. Building that directly means building it again for every provider, and maintaining all of it forever. Shuttle is the layer in the middle, so the software builds once.

Connecting each piece of software to each provider, directly

One is fine. Three is untenable.

Building payment provider integrations yourself

One provider

Fine

Read their docs, build it, ship it. A known piece of work with an end to it.

  • 1 data model
  • 1 set of rules

Two providers

A nuisance

The second one does everything its own way. You write the same feature twice, and you fix it twice every time either provider changes something.

  • 2 data models
  • 2 sets of rules
  • Translation matrix

Three providers

Untenable

Three sets of docs, three different ways to describe a refund, three support contacts to chase. And if the card data passes through you, so does the PCI scope.

  • 3 data models
  • Translation nightmare
  • 3 relationships
  • SAQ-D, if cards pass through you

Shuttle gives you the features you actually need in one shape, across the providers it connects. You can run more than one at a time and send each payment method to whichever provider suits it, and you can move payment types across when you need to. Saved cards are the honest exception: they stay with the gateway that stored them, so anything on file has to be entered again on the new one.

And providers will always have something else to sell you. That is fair enough, and sometimes it is exactly what you want. It is less fair when you are paying for something you do not need, or something you could get better somewhere else. Sitting on a layer keeps that your decision rather than theirs.

Quietly, for a long time

Shuttle by the numbers

10+

Years

Shuttle has been connecting software to payments for over a decade.

25,000+

Businesses

Use Shuttle to connect their payments.

35+

Software platforms

Use Shuttle.

160+

Countries

Covered by the payment providers connected to Shuttle.

Billions

Of dollars

In payments processed through Shuttle.

Profitable

The business

Which is the least you should expect from something you are trusting with payments.

You have probably used Shuttle already

Without ever seeing the name

  • Paid an invoice inside QuickBooks QuickBooks is the largest accounting platform in the world.
  • Paid for transport in Seattle Sound Transit runs the light rail, buses and commuter trains.
  • Paid a TV licence Shuttle runs card payments for TV licence collections.
  • Paid for parking RingGo and the wider Arrive group run the apps and pay stations.
  • Renewed an insurance policy Over 30 insurers, including Allianz, the largest in the world, take payments through Shuttle.
  • Rented a car Car rental companies use it to take payments and deposits.
  • Booked a hotel room Booking platforms and hotels take their payments through Shuttle.
  • Paid a college bill Many universities and student platforms use it to collect fees.
  • Given at church Churches and giving platforms in over 40 countries use it to collect donations.

What one integration reaches

The providers behind it

40+ connected providers

One integration reaches all of them, and each payment method can go to its own gateway.

30+ also work for voice
Taking a card during a phone call is a narrower list than taking one online.
The rest are for online and links
We publish both numbers rather than the bigger one, because the difference matters when you pick a provider.

Being invisible is the job. A payment that works is a payment nobody thinks about, and the software you are using should get the credit for it. That is why you have not heard of us.

Audited to the standards payments are held to

  • Multi-PSP

    Connect 40+ providers, and send each payment method to its own gateway

  • PCI DSS Level 1

    Highest level of payment card security certification

  • ISO 27001

    International standard for information security management

  • SOC 2

    Audited controls for security, availability, and confidentiality

Now you have heard of us

Tell us what your software needs to do with payments, and we will tell you whether we are the right layer for it.