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The Problem
Square's payment links work. They're functional. You create a link, share it, and get paid. For a sole trader doing a few transactions a month, it's adequate.
But for growing businesses, the cracks show. Square's payment links are branded as Square, not your business. The checkout page carries Square's design language. Customisation is limited to a logo and a description. You can't match your website's look and feel.
Tracking is basic. You know if someone paid. You don't know if they opened the link, viewed the checkout page, or dropped off before entering their card. For businesses running campaigns or chasing payments, that visibility matters.
And if you use Square alongside another payment provider, or plan to in the future, Square's links lock you into Square's ecosystem. Shuttle gives Square merchants an upgrade: links with your logo, message and custom domain, detailed tracking, multi-channel delivery, and the flexibility to add other PSPs later.
How Payment Links Work with Square
Shuttle connects to your Square account via OAuth. The same secure connection method Square uses for its own app marketplace. Authorise the connection and Shuttle can create payment links that process through your Square account.
When a customer pays through a Shuttle-powered link, the transaction shows up in your Square Dashboard. Your existing rates apply. Settlement goes to your bank account on your normal Square schedule.
The difference is what the customer sees and what you can track. Your logo, message and custom domain on the checkout. Real-time link analytics. SMS, email, and chat delivery built in.
Connect your Square account via OAuth.
Create a payment link with your branding: logo, colours, custom messaging.
Choose your delivery channel: SMS, email, or share link.
Customer pays on your branded checkout page.
Transaction appears in Square Dashboard. Settlement as normal.
What You Get
Your brand, not Square's: Your logo, your message and your custom domain on the checkout page.
Link analytics: Track opens, views, completions, and abandonment in real time.
SMS and email sending: Send links directly from the dashboard, with no copying and pasting.
Multiple payment methods: Cards, plus ACH where enabled on your Square account.
Merchant Portal: Manage all your payment links in one place with filters, search, and exports.
Multiple link types: Multi-use links, one-time links, and expiring links, whatever the scenario calls for.
Multi-PSP flexibility: Use Square now. Add another provider later. Same dashboard.
Who Uses This
Service-based businesses that outgrew Square's basic links and want professional branding.
Appointment-based businesses sending deposit links via SMS before a booking.
Retailers taking phone orders and sending payment links to complete the sale.
Event organisers collecting payments for tickets, tables, and sponsorships.
Freelancers and consultants who want their payment experience to match their professional brand.
Pricing and Setup
Shuttle Links Checkout costs $49 per live instance per month. No markup on your Square transaction rates.
Connect via OAuth. Configure your brand. Send your first link.
FAQ
Do I need to leave Square? No. Shuttle enhances your Square account: it doesn't replace it. Your rates, settlement, and Square Dashboard all stay the same.
How is this different from Square's built-in payment links? Your logo, your message and your custom domain on the checkout page, detailed link analytics (opens, views, conversions), multi-channel sending, and the option to add other PSPs alongside Square.
Will customers know I'm using Shuttle? The checkout page carries your logo, your message and your custom domain.
Can I use this alongside Square POS? Yes. Shuttle handles payment links. Square POS handles in-person payments. Both use the same Square account.
Upgrade your Square payment links, without changing provider. Learn more about Payment Links.