An Enterprise Acquirer vs a Platform Payment Layer
Worldpay and Shuttle occupy different positions in the payments stack. Comparing them directly is a bit like comparing a motorway to a sat-nav — one moves traffic, the other routes it intelligently. But platforms evaluating payment infrastructure will encounter both names, so here's the honest breakdown.
Worldpay is one of the world's largest payment processors. Now standalone again after GTCR's 2024 acquisition from FIS, Worldpay processes approximately 40 billion transactions per year. Its strength is enterprise acquiring — deep card network relationships, global reach, and the scale to handle enormous transaction volume.
Shuttle is a PSP-neutral payment layer. It lets platforms embed multi-PSP payments through a single integration — supporting 40+ gateways (including Worldpay), multiple payment channels, and white-label merchant tooling.
The core difference: Worldpay is a PSP that processes transactions. Shuttle is a layer that connects platforms to PSPs — Worldpay included.
Side-by-Side Comparison
Worldpay | Shuttle | |
|---|---|---|
What it is | Global payment processor / acquirer | PSP-neutral payment layer |
Role | Processes transactions | Routes transactions to the right PSP |
PSP flexibility | Worldpay only — all merchants process through Worldpay | 40+ gateways — merchants choose, including Worldpay |
Platform tools | ISV/reseller channel (traditional) | White-label checkout, onboarding, merchant portal |
Merchant onboarding | Worldpay-managed, enterprise process | White-label, fully branded as your platform |
Merchant portal | Worldpay's own reporting tools | White-label portal branded entirely as your platform |
Channels | Online, card-present/POS, pay-by-link | Checkout, voice, payment links, chat, AI agents |
Voice payments / IVR | Not a core offering | Native PCI-compliant DTMF, agent-assisted, AI voice |
AI agent payments | Not supported | Voice and chat agent payment processing |
Card-present / POS | Strong terminal and POS solutions | Not supported (online/voice/digital channels only) |
Developer experience | Legacy APIs, enterprise integration model | Single API integration, pre-built components |
Integration timeline | Months (enterprise project) | Weeks |
PCI compliance | Worldpay carries PCI for its processing | Shuttle carries PCI DSS Level 1 + ISO 27001 + SOC 2 |
Revenue model | Traditional acquiring margins | Revenue share across all PSP transactions |
Contract | Multi-year enterprise agreements typical | Flexible terms |
Where Worldpay Wins
Worldpay is a giant for good reason.
Processing scale
~40 billion transactions per year. That is an extraordinary volume and it means Worldpay's infrastructure has been stress-tested at a level very few processors can match. For enterprise merchants with massive throughput requirements, Worldpay's scale provides confidence.
Enterprise acquiring relationships
Worldpay has deep, long-standing relationships with card networks and acquirers globally. Enterprise merchants with years of processing history through Worldpay benefit from negotiated rates, established settlement flows, and proven operational reliability. Those relationships have real value.
Geographic coverage
Worldpay supports acquiring in 146+ countries and 135+ currencies. For enterprises that need a single acquirer with broad global reach — particularly in the UK, Europe, and North America — Worldpay's coverage is comprehensive.
Card-present and POS
Worldpay has strong terminal and point-of-sale solutions. If your platform needs to support in-store payments, Worldpay has the hardware partnerships and acquiring infrastructure to deliver. Shuttle does not handle card-present transactions.
Regulated industry expertise
Worldpay has decades of experience processing for heavily regulated sectors — financial services, insurance, government, healthcare. Their compliance team and risk infrastructure are built for these environments.
Where Shuttle Wins
Platform-ready architecture
This is the fundamental gap. Worldpay is built as an acquirer that serves merchants. Shuttle is built as a payment layer that serves platforms.
Worldpay's ISV/partner channel exists, but it follows a traditional reseller model — not the modern embedded payment experience that platforms like Stripe Connect or Adyen for Platforms pioneered. There's no white-label merchant onboarding, no platform-branded merchant portal, no embedded checkout components designed for platform integration.
Shuttle was built specifically for this. Platforms get white-label checkout, onboarding, and merchant management — all branded as their own product.
PSP flexibility — including connecting TO Worldpay
Shuttle supports 40+ PSPs through a single integration. This means platforms can serve merchants who use Worldpay, merchants who use Stripe, merchants who use regional acquirers — all through one API.
With Worldpay, every merchant must process through Worldpay. If a merchant has existing contracts with another acquirer, Worldpay can't accommodate that. Shuttle can — and Worldpay can be one of the PSPs in the mix.
Multi-channel coverage
Worldpay's strength is card-present and online acquiring. Shuttle covers channels that Worldpay doesn't offer:
PCI-compliant voice payments (IVR, agent-assisted, AI voice agents)
White-label payment links (SMS, email, chat)
Chat agent payments
AI voice agent payments
For platforms serving contact centres, CCaaS providers, or deploying AI agents that need to collect payments, Shuttle covers these channels natively.
White-label depth
Worldpay's merchant experience is Worldpay-branded. Merchants interact with Worldpay's reporting tools, Worldpay's onboarding process, and Worldpay's communications.
Shuttle's merchant experience is fully white-label. Onboarding, checkout, portal, and emails are all branded as the platform. Merchants never see Shuttle's brand. For platforms positioning themselves as the payment provider to their merchants, this distinction matters.
Speed to market
Worldpay integrations are enterprise projects. They typically involve months of scoping, development, testing, and certification — often with dedicated integration teams on both sides.
Shuttle's integration is a single API that takes weeks. Pre-built white-label components accelerate time to market. No enterprise procurement cycle required.
Revenue share across all PSPs
With Worldpay, your platform's economics are tied to Worldpay-processed transactions. With Shuttle, revenue share applies to all transactions regardless of which PSP processes them. Your highest-value enterprise merchants — who are most likely to mandate their own PSP — still generate platform payment revenue.
The Irony: Worldpay Is One of Shuttle's Supported PSPs
This is the part that makes this comparison unusual.
Shuttle doesn't compete with Worldpay. Shuttle connects to Worldpay. Worldpay is one of the 40+ gateways available through Shuttle's platform payment layer.
This means:
Platforms using Shuttle can serve merchants who process through Worldpay — without requiring those merchants to change anything about their acquiring relationship
Enterprise merchants with existing Worldpay contracts work within Shuttle-powered platforms seamlessly
Platforms can default to Worldpay in markets where Worldpay has the best rates — while using other PSPs elsewhere
The question is not "Shuttle or Worldpay?" The question is "Do you need a platform payment layer that makes Worldpay (and every other PSP) accessible to your merchants?"
If you're a platform, the answer is almost certainly yes.
When to Choose Worldpay (Directly)
You're an individual merchant (not a platform) looking for an acquirer
You need card-present / POS payment processing
You process very high volume and want a direct acquiring relationship with competitive negotiated rates
You need a single enterprise acquirer with broad global coverage
You don't need platform tools (white-label onboarding, merchant portal, embedded checkout)
You don't need voice, chat, or AI agent payment channels
When to Choose Shuttle
You're a platform embedding payments for your merchants
Your merchants need or demand PSP choice — including the option to use Worldpay
You need white-label merchant onboarding, checkout, and portal
You need multi-channel payments (voice, payment links, chat, AI agents)
You want to go live in weeks, not months
You want revenue share across all PSP transactions, not just one acquirer's volume
You want enterprise merchants with existing Worldpay contracts to work within your platform without disruption
FAQ
Is Shuttle trying to replace Worldpay?
No. Shuttle is not a PSP and does not process transactions. Shuttle connects platforms to PSPs — and Worldpay is one of the PSPs it connects to. If a merchant's best option is Worldpay, Shuttle routes their transactions through Worldpay. Shuttle makes Worldpay more accessible to platform merchants, not less.
Can platforms using Shuttle still offer Worldpay to their merchants?
Yes. Worldpay is one of the 40+ gateways available through Shuttle. Platforms can configure Worldpay as the default PSP for specific merchants, regions, or use cases — while using other PSPs where they're a better fit.
How does Worldpay's ISV channel compare to Shuttle?
Worldpay's ISV/partner programme follows a traditional reseller model — ISVs refer merchants to Worldpay and earn referral fees. It doesn't provide the white-label platform tools (embedded checkout, branded onboarding, merchant portal) that modern platform payment solutions offer. Shuttle is purpose-built for platform embedding.
What about Worldpay's developer experience?
Worldpay's APIs are functional but reflect an enterprise integration model — documentation is extensive, integration projects are substantial, and the developer experience doesn't match modern API-first PSPs like Stripe or Adyen. Shuttle's single API integration with pre-built components is significantly faster to implement.
Can I migrate from a direct Worldpay integration to Shuttle?
Yes. Platforms with direct Worldpay integrations can layer Shuttle on top. Existing merchants continue processing through Worldpay (now via Shuttle). New merchants can be configured for Worldpay or any other supported PSP. The migration is additive — no merchant disruption required.
Related Reading
When Your SaaS Outgrows Stripe Connect — the single-PSP problem that applies to every PSP, including Worldpay
Shuttle vs Stripe Connect — the Stripe comparison
Shuttle vs Adyen for Platforms — the Adyen comparison
How Platforms Monetise Payments Without PSP Lock-In — why PSP-neutral architecture captures more payment revenue
How PSPs Get Distribution Into Enterprise Software — why PSPs like Worldpay need distribution layers
How to Get Payments Off Your Product Roadmap — the hidden cost of building and maintaining payment infrastructure
Shuttle vs Checkout.com for Platforms — another enterprise PSP comparison
Adyen for Platforms Alternatives — the full landscape of single-PSP alternatives
Want to make Worldpay (and 40+ other PSPs) available to your platform's merchants?
Shuttle gives platforms PSP-neutral payment infrastructure — white-label tools, multi-channel coverage, and the flexibility to serve merchants on any acquirer, including Worldpay.