Secure Patient Payments Across Every Channel
For Healthcare
Healthcare platforms need payment collection that meets strict compliance requirements while offering patients the flexibility to pay by phone, online, or through a portal. Shuttle handles the complexity so you can focus on care.
Trusted by leading companies
The Problem
Healthcare platforms sit at the intersection of strict regulation and rising patient expectations.
Patients want to pay by phone, link, or portal — but every channel adds PCI scope, integration complexity, and compliance risk.
Why Healthcare Struggles with Payments
Pain Points
PCI & Data Security Requirements
Healthcare payments demand the highest levels of data security. PCI DSS compliance adds cost and complexity on top of existing regulatory obligations.
Patients Expect Multiple Channels
Patients want to pay by phone when calling in, via a link sent to their mobile, or through your patient portal. Supporting all channels is a fragmented mess.
Billing System Integration
Connecting payment processing to existing billing and practice management systems is complex — especially when different providers mandate different PSPs.
Payments That Fit the Care Journey
The Shuttle Solution
Voice Payments
PCI-compliant voice payments for phone-based billing. Patients pay securely over the phone without staff ever handling card data.
Payment Links for Billing
Send branded payment links via SMS or email after appointments. Patients pay at their convenience through a secure hosted checkout.
Embedded Portal Checkout
Embed secure checkout directly into patient portals and healthcare apps. Payments become part of the care experience, not a separate step.
Why Healthcare Chooses Shuttle
Benefits
Zero PCI Scope
Card data never touches your healthcare systems. Shuttle handles all PCI DSS Level 1 compliance so your security posture stays focused on patient data.
Patient-Friendly Options
Phone, SMS, email, and online portal — patients choose how they pay. More options means faster payment collection and happier patients.
Multi-PSP for Regional Needs
Different facilities or regions can use different payment processors. Shuttle routes to the right PSP without separate integrations for each.
Faster Payment Collection
Capture payments at the point of service or immediately after via automated payment links. Reduce days-to-payment and improve cash flow.
Compliance Included
PCI DSS, encryption, tokenisation, and fraud monitoring are built in. One less compliance burden for your already-regulated environment.
Reduced Billing Friction
Fewer failed payments, fewer manual follow-ups, and fewer billing disputes. Automated payment capture streamlines the entire revenue cycle.
Ready to modernise patient payments?
Talk to our team and see how Shuttle can simplify secure payment collection across your healthcare platform.
Book a Call