Trust Payments + Shuttle

Trust Payments is a UK-headquartered payment technology company that provides acquiring, processing, and gateway services across the United Kingdom and European Union. With its own acquiring licenses in the UK and EU, Trust Payments offers direct local processing that avoids the cross-border interchange penalties that platforms face when routing European transactions through non-European acquirers. The company has built particular expertise in sectors that many processors avoid, including travel, gaming, and other verticals classified as higher risk, making it a valuable processing partner for platforms operating in regulated or complex industries. Trust Payments also provides native Strong Customer Authentication (SCA) and PSD2 compliance, handling the 3D Secure 2.0 flows required for European card transactions.

Shuttle integrates with Trust Payments to give platforms access to specialist European acquiring within a multi-PSP framework. Through Shuttle’s Embedded Payments, platforms can route UK and EU transactions to Trust Payments for local acquiring while directing transactions from other regions to different processors optimized for those geographies. This is particularly impactful for authorization rates: European card transactions processed by a local acquirer like Trust Payments typically see measurably higher approval rates than the same transactions routed cross-border. Shuttle’s Voice Checkout leverages Trust Payments for phone-based payments originating from European customers, with Trust Payments handling the SCA requirements that apply to voice-initiated transactions. Payment Links settle through Trust Payments when European processing is the optimal route.

For platforms expanding into or already operating in the UK and EU, adding Trust Payments through Shuttle provides both a performance advantage and a compliance safety net. Trust Payments manages the evolving regulatory requirements of European payments — SCA exemptions, PSD2 reporting, open banking — so the platform inherits this compliance without building it internally. Through Shuttle, platforms can pair Trust Payments’ European expertise with a global processor for non-European volume, achieving both local optimization and worldwide coverage through a single integration. This dual-processor strategy is especially relevant post-Brexit, where UK and EU acquiring have diverged and optimal coverage often requires separate acquiring relationships in each jurisdiction.