Transbank + Shuttle

Transbank is the principal payment acquirer in Chile, processing the vast majority of card transactions in the country across both physical and digital channels. As the historically dominant acquirer in the Chilean market, Transbank provides unmatched local connectivity to Chilean banks, card networks, and the national debit infrastructure. Its Webpay Plus product handles online card payments, while Oneclick enables tokenized recurring billing. A distinctive feature of the Chilean market is the widespread use of installment payments (cuotas), where consumers split purchases across monthly payments at the point of sale — Transbank supports this natively, which is essential for any business operating in Chile.

Shuttle’s integration with Transbank is critical for platforms that serve the Chilean market or have merchants processing domestically in Chile. By connecting to Transbank through Shuttle, platforms route Chilean transactions through the local acquirer with the highest domestic authorization rates and broadest card acceptance, including the installment structures that Chilean consumers expect. Shuttle’s Voice Checkout processes phone-based payments through Transbank for Chile-originated calls, ensuring PCI compliance while maintaining local processing. Payment Links sent to Chilean customers settle through Transbank, presenting the familiar checkout experience and cuotas options that drive conversion in this market.

The value of accessing Transbank through Shuttle becomes clear for platforms operating across Latin America. Chile is one of the most developed e-commerce markets in the region, but its payment infrastructure — centered around Transbank — differs significantly from other Latin American countries. Through Shuttle, a platform can route Chilean transactions to Transbank while simultaneously processing Brazilian payments through a local acquirer there, Mexican transactions through yet another processor, and North American volume through a global PSP. Shuttle handles the routing, currency management, and settlement reconciliation across all of these processors, so the platform team does not need to build and maintain separate integrations for each Latin American market. As Chile’s acquiring market opens to more competition, Shuttle also gives platforms the flexibility to add alternative Chilean processors alongside Transbank without rewriting any integration code.