Why Payment Links Are Replacing Invoices
Payment links are the fastest way to collect money from a customer without building a checkout page, mailing an invoice, or setting up a card terminal.
You create a link. You send it via SMS, email, WhatsApp, or embed it on a webpage. The customer clicks, enters their card details on a hosted checkout page, and pays. The money lands in your account within 1-3 business days.
For businesses that collect payments outside of a traditional e-commerce checkout, payment links have become the default. Professional services firms send them after consultations. Property managers collect rent and deposits. Field service companies close payments after completing jobs. B2B companies attach them to invoices to accelerate collection.
The question is no longer whether to use payment links. It's which provider to use and what trade-offs matter for your business.
What to Look For in a Payment Link Provider
Before comparing specific providers, here's what actually matters when choosing one. These are the criteria that separate a provider that works for a sole trader from one that works for a business with a team.
Branding
Does the checkout page show your brand or the provider's? When a customer clicks a link from your business and lands on a page that says "Stripe" or "GoCardless," there's a trust gap. Branded (white-label) checkout pages maintain the customer relationship and convert better.
PSP Flexibility
Are you locked into one payment processor? Most payment link providers are also the payment processor. Stripe Payment Links only process through Stripe. GoCardless links only process through GoCardless. If your business already has a preferred gateway (Worldpay, Adyen, or a regional processor), most payment link providers force you to add a second PSP relationship or switch entirely.
Team Features
Can multiple people on your team create and send links? For a sole trader, single-user access is fine. For a business with a sales team, finance team, or multiple offices, you need multi-user access with visibility into who sent what and which payments are outstanding.
Channels
How can you deliver the link? Email-only is limiting. The best providers support SMS, email, WhatsApp, QR codes, and embedding links in existing workflows or CRM tools.
Payment Methods
Does the checkout page support cards, bank transfers, digital wallets, and local payment methods? Offering more ways to pay increases completion rates.
Pricing
Transaction fees matter, but so do monthly costs, per-user fees, and hidden charges for features like SMS delivery or recurring payments.
Payment Link Providers Compared
Stripe Payment Links
Stripe Payment Links let you create a hosted checkout page without code. You generate a link from the Stripe Dashboard, share it, and payments process through Stripe.
Strengths:
No monthly fee. Transaction-based pricing only (2.9% + 30c US / 1.4% + 20p UK)
Supports cards, wallets (Apple Pay, Google Pay), and bank debits
Connects to the full Stripe ecosystem (subscriptions, invoicing, Connect)
QR codes included
Limitations:
Only works with Stripe as the processor. If you already use Worldpay, Adyen, or another gateway, you need a second PSP relationship
Checkout page is Stripe-branded by default. Custom branding requires Stripe Checkout (developer integration)
No built-in SMS or WhatsApp delivery. You copy a URL and send it yourself
Single-user focus. No team dashboard for managing who sent which link
Best for: Developer-led businesses already using Stripe who need simple one-off payment collection.
GoCardless
GoCardless is primarily a Direct Debit provider but offers payment links for one-off and recurring bank-to-bank payments.
Strengths:
Low transaction fees for Direct Debit (1% + 20p, capped at £4)
Strong for recurring payments and subscriptions
Open Banking support for instant bank-to-bank payments
Good for UK and European businesses
Limitations:
Does not support card payments on payment links. Bank transfers only
Checkout page is GoCardless-branded
Limited to GoCardless as the processor
No SMS or WhatsApp delivery built in
Best for: Businesses collecting recurring payments via bank transfer (memberships, subscriptions, rent).
Square
Square offers payment links through its Point of Sale and Invoicing products.
Strengths:
No monthly fee on the basic plan
Clean checkout experience
Supports cards and digital wallets
Integrates with Square POS for businesses with physical and remote sales
Limitations:
Only processes through Square
Checkout is Square-branded
Limited to Square's supported countries and currencies
Team features are basic compared to dedicated payment link tools
Best for: Small retail or service businesses already using Square POS.
PayPal.me / PayPal Payment Links
PayPal offers shareable payment links through PayPal.me and its invoicing tools.
Strengths:
Massive consumer recognition. Customers trust PayPal
Supports 200+ markets and 25+ currencies
Buyer protection increases customer confidence
No monthly fee (transaction fees of 2.9% + fixed fee)
Limitations:
Checkout requires the customer to have or create a PayPal account (guest checkout exists but is buried)
PayPal-branded only. No white-label option
Funds land in PayPal balance, not directly in your bank account (requires withdrawal)
Limited team and reporting features
Best for: Freelancers and international sellers whose customers already use PayPal.
Adyen Pay by Link
Adyen offers payment links as part of its enterprise payment platform.
Strengths:
Supports 250+ payment methods globally (cards, wallets, local methods)
Strong customisation options for the checkout page
Enterprise-grade reporting and reconciliation
Multi-currency with intelligent routing
Limitations:
Enterprise pricing. Not accessible for small or mid-market businesses
Requires Adyen as the processor
Implementation needs developer involvement
Minimum processing volume requirements
Best for: Enterprise businesses already on the Adyen platform.
Checkout.com Pay by Link
Checkout.com provides payment links through its enterprise payment infrastructure.
Strengths:
Global coverage with local acquiring in key markets
Customisable checkout pages
Strong API and reporting
Competitive interchange++ pricing for high-volume merchants
Limitations:
Enterprise-focused. Not designed for SMEs
Only processes through Checkout.com
Requires technical setup
Pricing is custom and opaque
Best for: High-volume businesses already processing through Checkout.com.
Shuttle Links Checkout
Shuttle takes a different approach. Instead of being both the payment link provider and the processor, Shuttle is the payment link layer that works with your existing PSP. You connect your Stripe, Worldpay, Adyen, Braintree, or any of 40+ supported gateways. Then you create and send branded payment links that process through your chosen gateway.
Strengths:
Works with 40+ payment gateways. Keep your existing PSP relationship
Fully white-label. The checkout page carries your brand, not Shuttle's
Multi-channel delivery: SMS, email, WhatsApp, QR codes
Built for teams ($49/user/mo). Multi-user dashboard with link tracking, payment status, and team activity
PCI DSS Level 1 compliant. Zero PCI scope for your business
Supports cards, bank transfers, and digital wallets through connected PSPs
Limitations:
Monthly per-user pricing. Not free for low-volume use
Requires connecting at least one payment gateway (not a standalone processor)
Not designed for consumer-facing marketplaces or e-commerce checkout
Best for: Mid-market businesses with teams that need branded payment links, already have a PSP relationship, and want multi-channel delivery without switching processors.
Comparison Table
Feature | Stripe | GoCardless | Square | PayPal | Adyen | Checkout.com | Shuttle |
|---|---|---|---|---|---|---|---|
Card payments | Yes | No | Yes | Yes | Yes | Yes | Yes (via PSP) |
Bank transfers | Limited | Yes | No | No | Yes | Yes | Yes (via PSP) |
Digital wallets | Yes | No | Yes | Yes | Yes | Yes | Yes (via PSP) |
White-label checkout | No | No | No | No | Partial | Partial | Yes |
PSP flexibility | Stripe only | GoCardless only | Square only | PayPal only | Adyen only | Checkout.com only | 40+ PSPs |
SMS delivery | No | No | No | No | No | No | Yes |
WhatsApp delivery | No | No | No | No | No | No | Yes |
Team features | Basic | Basic | Basic | Basic | Enterprise | Enterprise | Yes ($49/user) |
Monthly cost | Free | Free | Free | Free | Custom | Custom | $49/user |
Best for | Stripe users | DD/recurring | POS + remote | International | Enterprise | Enterprise | Teams with existing PSPs |
How to Choose the Right Provider
You're a sole trader or freelancer
Go with what's simplest. If you already use Stripe, use Stripe Payment Links. If your clients prefer bank transfer, look at GoCardless. If you sell in person and remotely, Square works well. Don't pay for team features you don't need.
You're a business with a small team (5-20 people)
Team features matter now. You need visibility into which links were sent, by whom, and whether they've been paid. You also need branded checkout pages because your customers expect a professional payment experience. Stripe's free tier might still work, but you'll feel the limitations around branding and team workflows quickly.
You're a mid-market business with an existing PSP
This is where PSP flexibility becomes the deciding factor. If you process through Worldpay and your payment link provider only works with Stripe, you now have two PSP relationships to manage, two reconciliation streams, and two sets of transaction fees. Shuttle is built for this exact scenario. You connect your existing gateway and get branded payment links without adding a second processor.
You process high volume and need enterprise features
Adyen and Checkout.com are built for this, but only if you're already on their platform. If you need payment links across multiple PSPs or channels (voice, SMS, chat), you need a payment layer approach rather than a single-PSP link tool.
FAQ
What is a payment link? A payment link is a URL that takes a customer to a hosted checkout page where they can enter payment details and pay. The business creates the link, sends it to the customer (via SMS, email, WhatsApp, or any channel), and the customer pays on a secure page without needing to visit a website or download an app.
Are payment links secure? Yes. Reputable payment link providers host the checkout page on PCI-compliant infrastructure. The customer's card data is captured on a secure page and never touches your systems. This is significantly more secure than taking card details over the phone or via email.
Can I send payment links via SMS? Some providers support SMS delivery natively (Shuttle). Most others (Stripe, Square, GoCardless, PayPal) generate a URL that you then copy and send via whatever channel you choose. This means you handle the SMS delivery yourself, which may require a separate SMS provider.
Do I need a website to use payment links? No. That's the point. Payment links are hosted checkout pages. The customer clicks the link and lands on a page hosted by the payment provider. You don't need a website, e-commerce platform, or developer to start collecting payments.
Can I use payment links with my existing payment processor? With most providers, no. Stripe Payment Links only work with Stripe. GoCardless links only work with GoCardless. Shuttle is the exception: it connects to 40+ payment gateways, so you can create branded payment links that process through your existing Worldpay, Adyen, Braintree, or other PSP account.
What do payment links cost? Costs vary. Stripe and Square charge per-transaction fees with no monthly cost. GoCardless charges per Direct Debit. Shuttle charges $49/user/month. Enterprise providers like Adyen and Checkout.com have custom pricing. The right comparison isn't just the fee per transaction but the total cost including monthly fees, team user fees, and the operational cost of managing multiple PSP relationships.
Related Reading
Payment Links Glossary — what payment links are and how they work
How to Take Payments Online — the complete guide for service businesses
Prommt Alternatives — comparing Prommt with Shuttle and other payment link providers
Payment Links for Stripe — using Stripe's native payment links
Payment Links for Hotels — industry-specific guide for hospitality