The Problem
Square's payment links work. They're functional. You create a link, share it, and get paid. For a sole trader doing a few transactions a month, it's adequate.
But for growing businesses, the cracks show. Square's payment links are branded as Square — not your business. The checkout page carries Square's design language. Customisation is limited to a logo and a description. You can't match your website's look and feel.
Tracking is basic. You know if someone paid. You don't know if they opened the link, viewed the checkout page, or dropped off before entering their card. For businesses running campaigns or chasing payments, that visibility matters.
And if you use Square alongside another payment provider — or plan to in the future — Square's links lock you into Square's ecosystem. Shuttle gives Square merchants an upgrade: fully branded links, detailed tracking, multi-channel delivery, and the flexibility to add other PSPs later.
How Payment Links Work with Square
Shuttle connects to your Square account via OAuth. The same secure connection method Square uses for its own app marketplace. Authorise the connection and Shuttle can create payment links that process through your Square account.
When a customer pays through a Shuttle-powered link, the transaction shows up in your Square Dashboard. Your existing rates apply. Settlement goes to your bank account on your normal Square schedule.
The difference is what the customer sees and what you can track. Fully branded checkout. Real-time link analytics. SMS, email, and chat delivery built in.
Connect your Square account via OAuth — authorise in two clicks.
Create a payment link with your branding — logo, colours, custom messaging.
Choose your delivery channel: SMS, email, or share link.
Customer pays on your branded checkout page.
Transaction appears in Square Dashboard. Settlement as normal.
What You Get
Your brand, not Square's: Fully customised checkout pages that match your website and identity.
Link analytics: Track opens, views, completions, and abandonment in real time.
SMS and email sending: Send links directly from the dashboard — no copying and pasting.
Multiple payment methods: Cards, Apple Pay, Google Pay — whatever your Square account supports.
Merchant dashboard: Manage all your payment links in one place with filters, search, and exports.
Deposits and partial payments: Collect deposits upfront or split payments across multiple links.
Multi-PSP flexibility: Use Square now. Add another provider later. Same dashboard.
Who Uses This
Service-based businesses that outgrew Square's basic links and want professional branding.
Appointment-based businesses sending deposit links via SMS before a booking.
Retailers taking phone orders and sending payment links to complete the sale.
Event organisers collecting payments for tickets, tables, and sponsorships.
Freelancers and consultants who want their payment experience to match their professional brand.
Pricing and Setup
Shuttle Payment Links costs $49 per user per month. No markup on your Square transaction rates.
Connect via OAuth in under a minute. Configure your brand. Send your first link immediately. No contracts, no setup fees.
FAQ
Do I need to leave Square? No. Shuttle enhances your Square account — it doesn't replace it. Your rates, settlement, and Square Dashboard all stay the same.
How is this different from Square's built-in payment links? Full branding control, detailed link analytics (opens, views, conversions), multi-channel sending, and the option to add other PSPs alongside Square.
Will customers know I'm using Shuttle? No. The checkout page shows your brand only. It's fully white-labelled.
Can I use this alongside Square POS? Yes. Shuttle handles payment links. Square POS handles in-person payments. Both use the same Square account.
Upgrade your Square payment links — without changing provider. Learn more about Payment Links.