The Problem: FreedomPay Doesn't Do Payment Links Well
FreedomPay is a leading enterprise commerce platform built for hospitality, retail, and food service. Their technology powers POS systems in hotels, stadiums, restaurants, and retail chains across North America and Europe. But FreedomPay is designed for in-person, on-premise transactions. When merchants need to collect a payment remotely — sending a link for a deposit, a no-show charge, or an advance booking fee — there's no native FreedomPay payment link product. This forces businesses to use manual processes or bolt on unrelated tools.
How Shuttle Payment Links Work with FreedomPay
You don't need to replace FreedomPay. Shuttle sits alongside your existing setup and gives you a dedicated payment link capability that FreedomPay doesn't offer natively.
Set up your Shuttle account with your business branding — this takes about five minutes.
Create a payment link from the dashboard: set the amount, add a description like "Booking deposit" or "Event fee", and optionally pre-fill customer details.
Send the link to your customer via email, SMS, or embed it in a booking confirmation message.
The customer clicks the link on their phone or computer, sees your branded checkout, and pays securely.
Payment confirmation appears in Shuttle instantly. You can reconcile this alongside your FreedomPay POS transactions.
Your FreedomPay processing continues as normal. Shuttle handles the payment link checkout experience separately, so there's nothing to migrate and no disruption to your current operations.
What You Get
Branded checkout pages — every payment link opens a checkout page with your logo, colours, and business name. Your customers see your brand, not a generic processor page. This builds trust and keeps the experience consistent with FreedomPay-processed transactions.
Multiple payment methods — accept Visa, Mastercard, American Express, and other card networks. Depending on your region, you can also enable local payment methods alongside your standard FreedomPay card processing.
Send anywhere — share payment links via email, SMS, WhatsApp, social media, live chat, or QR code. Copy the link and paste it into any channel your customers already use.
Dashboard and reporting — track every payment link from creation to completion. See who paid, who hasn't, and send reminders. This complements your FreedomPay reporting with payment link-specific analytics.
Recurring and partial payments — set up payment links for subscriptions, deposits, or instalments. Customers can pay a portion upfront and the rest later, all through the same branded link.
No code required — create and send payment links from the Shuttle dashboard without writing any code. If you want to automate link creation, there is also a full API available.
Who Uses Payment Links with FreedomPay?
Hotels and resorts — collecting booking deposits, no-show fees, minibar charges, or event space reservations from guests before or after their stay.
Stadiums and event venues — sending payment links for premium seating upgrades, catering deposits, or corporate hospitality packages.
Restaurants and catering companies — collecting deposits for large party bookings, private dining events, or catering orders.
Retail chains — sending payment links for special orders, custom items, or layaway balances that can't be processed at the POS.
Parking and transportation services — collecting fees, fines, or reservations via payment links sent to drivers or fleet managers.
Getting Started
Shuttle payment links are available on all plans. You can start with a free trial to test the checkout experience before going live. Pricing is transaction-based with no monthly minimums.
Setup takes less than 15 minutes. You create your Shuttle account, add your branding, and start generating payment links. There's no integration with FreedomPay required because Shuttle processes payment link transactions independently.
If you're currently using FreedomPay and need a way to send payment links to customers, get in touch with the Shuttle team. We'll walk you through the setup and have you sending branded checkout links the same day.
Frequently Asked Questions
Do I need to leave FreedomPay to use Shuttle payment links?
No. Shuttle runs alongside FreedomPay. You keep your existing FreedomPay setup for everything it handles today, and use Shuttle specifically for payment links. There's no migration involved.
How do my customers pay through a payment link?
They click the link, land on your branded checkout page, enter their payment details, and pay. The experience works on any device — desktop, tablet, or mobile. No app download or account creation required.
Can I track which payment links have been paid?
Yes. The Shuttle dashboard shows real-time status for every link: created, viewed, paid, or expired. You can filter by date, amount, or customer, and export data for reconciliation.
Can I send payment links for hotel no-show charges?
Yes. You can create a payment link with the no-show fee amount and send it to the guest via email. The guest pays through the branded checkout, and you have a clear record of the charge and payment.