Why Look for Prommt Alternatives?
Prommt is a payment request platform that lets merchants send branded payment links via email, SMS, and web chat. It's particularly strong in hospitality (hotels, holiday accommodation) and automotive (dealership deposits, balance payments), with integrations like Oracle OPERA and partnerships with Adyen.
For individual merchants collecting payments — a single hotel, a car dealership — Prommt does the job.
But platforms, dealer groups, hotel chains, and software companies serving multiple merchants hit limitations:
Single-Merchant Architecture
Prommt is designed for one merchant at a time. If you're a software platform embedding payment links for hundreds of merchants — each with their own branding, settlement account, and potentially their own PSP — Prommt's architecture isn't built for multi-tenant deployment.
Limited PSP Flexibility
Prommt works with Adyen and select banking partners (NatWest Payit for Open Banking). If your merchants use Stripe, Worldpay, Checkout.com, or any other gateway, Prommt doesn't support routing to those processors. For platforms where different merchants require different PSPs, this is a deal-breaker.
No Voice Payment Channel
Prommt covers payment links (email, SMS, web chat) but not voice payments. Hotels and dealerships that need PCI-compliant phone-based payment collection — a guest calling to pay, an agent collecting a balance during a sales call — need a separate solution for voice. That means two integrations, two compliance envelopes, two vendor relationships.
No Platform Revenue Model
Prommt charges the merchant for the service. There's no built-in commercial model for a platform to earn revenue share on the payment links its merchants use. If payments are part of your platform's monetisation strategy, Prommt doesn't support that structure.
Limited White-Label Depth
Prommt offers branded payment pages for the merchant. But for a platform that wants the entire payment experience — onboarding, link creation, payment page, merchant dashboard — branded as the platform, Prommt's white-labelling is merchant-level, not platform-level.
What to Evaluate in an Alternative
Before comparing specific alternatives, here's what matters:
Multi-merchant support. Can the solution serve many merchants through a single platform integration? Or does each merchant need its own setup?
PSP flexibility. Can each merchant use their preferred payment processor? Or is everyone locked into one gateway?
Channel coverage. Does the solution cover payment links AND voice payments AND embedded checkout? Or just one channel?
White-label depth. Is the branding at the merchant level (each merchant brands their own page) or the platform level (the entire experience is branded as your platform)?
Revenue model. Can the platform earn a share of payment revenue? Or is the commercial relationship between the payment provider and each merchant?
Compliance. Who carries PCI DSS responsibility? Does the solution reduce your compliance burden or add to it?
The Alternatives
Stripe Payment Links
What it is: Stripe's built-in payment link product. Merchants on Stripe can generate one-time or reusable payment links directly from the Stripe dashboard or API.
Strengths:
Part of the Stripe ecosystem — if you're already on Stripe, it's zero additional integration
Strong developer experience and documentation
Supports cards, wallets, and Stripe-supported payment methods
Can be embedded in Stripe Connect for platform use
Limitations:
Stripe-only — all transactions route through Stripe. Merchants who use other PSPs cannot use Stripe Payment Links
Limited branding — links are Stripe-branded with some customisation, but not fully white-label
No voice payment channel
No Pay by Bank (Open Banking) in most markets
Best for: Platforms and merchants already committed to Stripe as their sole PSP.
Adyen Pay by Link
What it is: Adyen's payment link product, available to Adyen merchants and platforms using Adyen for Platforms.
Strengths:
Strong international coverage — Adyen supports 250+ payment methods across markets
Integrated with Adyen's risk and fraud tools
Available through Adyen for Platforms for multi-merchant setups
Supports Open Banking in select markets
Limitations:
Adyen-only — all transactions must process through Adyen. No multi-PSP support
Enterprise-focused onboarding — not as fast to set up as Stripe
White-labelling is limited compared to dedicated payment link platforms
No voice payment channel
Best for: Enterprise merchants or platforms already using Adyen.
Checkout.com Payment Links
What it is: Checkout.com's payment link product, available to its merchant base.
Strengths:
Strong in UK/EU markets with competitive acquiring rates
Supports a range of payment methods including local options
API-first approach for developer-driven implementations
Performance-focused — optimised for authorisation rates
Limitations:
Checkout.com-only — single PSP, no multi-gateway routing
Enterprise sales process — not self-serve
Limited white-label capabilities for platforms
No voice payment channel
Best for: High-volume merchants already processing through Checkout.com.
Dojo (Paymentsense) Pay by Link
What it is: Dojo's payment link product, aimed at UK SMBs including hospitality and retail.
Strengths:
Strong UK presence, especially in hospitality and retail
Simple setup — designed for non-technical users
Integrated with Dojo card terminals for omnichannel
Limitations:
UK-focused — limited international coverage
Single PSP (Dojo's own acquiring)
No platform/multi-merchant architecture
Basic customisation and branding
No voice payments or advanced channels
Best for: UK SMBs wanting a simple payment link alongside Dojo card terminals.
Shuttle
**What it is:** A payment layer built for platforms. Shuttle provides payment links, voice payments, embedded checkout, and merchant onboarding — all through a single integration, all PSP-neutral.
Strengths:
Multi-PSP — connects to 40+ payment gateways. Each merchant uses their preferred processor
**Multi-channel** — payment links, voice payments, embedded checkout, AI agent payments through one integration
Platform-native — designed for software platforms embedding payments for many merchants, not for individual merchants
White-label — the entire experience (onboarding, link creation, payment page, merchant dashboard) is branded as the platform
Pay by Bank — Open Banking support across card and bank transfer on the same payment page
Revenue share — platforms earn a share of transaction revenue across all channels and PSPs
PCI DSS Level 1 — compliance carried by Shuttle, not the platform or its merchants
Limitations:
Platform-focused — not designed for individual merchants using payment links directly (platforms embed Shuttle for their merchants)
No Oracle OPERA PMS integration (PMS connectivity is handled at the platform or hotel group level)
Best for: Software platforms, dealer management systems, property management systems, and hotel groups that need to offer payment links and voice payments to multiple merchants — with PSP flexibility and white-label branding.
Comparison Matrix
Capability | Prommt | Stripe Links | Adyen Pay by Link | Checkout.com | Dojo | Shuttle |
|---|---|---|---|---|---|---|
Payment links | Yes | Yes | Yes | Yes | Yes | Yes |
Voice payments | No | No | No | No | No | Yes |
Pay by Bank | Yes (NatWest Payit) | Limited | Select markets | No | No | Yes |
Multi-PSP | Adyen + NatWest | Stripe only | Adyen only | Checkout.com only | Dojo only | 40+ PSPs |
Multi-merchant | Per-merchant setup | Via Connect | Via Adyen for Platforms | Enterprise setup | No | Yes — platform-native |
White-label (platform) | Merchant-level | Limited | Limited | Limited | No | Full platform branding |
Merchant onboarding | Manual | Stripe Connect | Adyen onboarding | Enterprise process | Manual | White-label, minutes |
PCI compliance | PCI L1 (Prommt) | PCI L1 (Stripe) | PCI L1 (Adyen) | PCI L1 (Checkout.com) | PCI L1 (Dojo) | PCI L1 (Shuttle) |
Revenue share model | No | Application fees | Revenue share | Negotiated | No | Built-in |
PMS integration | OPERA (v5 + Cloud) | API | API | API | No | API |
AI agent payments | No | No | No | No | No | Yes |
Making the Decision
Stay with Prommt if:
You're a single merchant (one hotel, one dealership) collecting payments via links
You use Adyen or NatWest Payit and don't need other PSPs
You don't need voice payments
Your OPERA PMS integration is critical and already configured
You don't need a platform to embed payments for multiple merchants
Move to an alternative if:
You're a platform or software company embedding payment links for multiple merchants
Your merchants need different PSPs (not just Adyen)
You need voice payments alongside payment links
You want to white-label the entire payment experience as your platform
You want to monetise payments through revenue share
You're expanding into channels beyond links (AI agents, embedded checkout, chat payments)
FAQ
Can Shuttle replace Prommt for a single hotel?
Shuttle is designed for platforms, not individual merchants. If you're a single hotel wanting payment links, Prommt (or Stripe/Adyen links) may be simpler. If you're a hotel group, property management platform, or booking engine serving many properties, Shuttle is the better fit.
Does Shuttle integrate with Oracle OPERA?
Shuttle provides APIs that can connect to any PMS at the platform or integration level. It doesn't have a pre-built OPERA plugin (Prommt does). For hotel groups or hospitality platforms, the OPERA integration would be handled at your platform layer, with Shuttle handling the payment processing underneath.
How does PSP flexibility work in practice?
When a platform integrates Shuttle, each merchant on the platform can be configured with their preferred PSP — Stripe, Adyen, Worldpay, Checkout.com, or any of 40+ supported gateways. The payment link sent to the customer routes through that merchant's configured PSP. The platform doesn't need to integrate each PSP separately.
What about Prommt's Pay by Bank feature?
Prommt offers Pay by Bank through NatWest Payit. Shuttle supports Open Banking (Pay by Bank) across multiple banking providers, not tied to a single bank partnership. Both options give customers the ability to pay directly from their bank account, but Shuttle's approach is PSP-neutral — the bank payment routes through whichever provider is configured.
Related Reading
Payment Solutions for Travel Platforms — multi-PSP payments for airlines, OTAs, and travel booking platforms
Payment Links for Hotels & Holiday Accommodation — the complete guide to hotel payment collection via links
Payment Solutions for Car Dealerships — payment links and Pay by Bank for the automotive sector
PSP-Neutral vs Single-PSP — why multi-PSP flexibility matters
Voice Payments — PCI-compliant phone payment collection
How Platforms Monetise Payments — the revenue opportunity in embedded payment links
Contact Centre Payments — multi-channel payment collection for service teams
Shuttle vs Stripe Connect — Stripe's platform payment model vs a payment layer
Need more than payment links?
Shuttle gives platforms payment links, voice payments, and embedded checkout across 40+ PSPs — white-labelled, with built-in merchant onboarding and PCI DSS Level 1 compliance. Your merchants use their preferred PSP. You earn revenue share.
Book a Demo | See How Platforms Use Shuttle