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Do I Need a Full AR Platform or Just Smarter Payment Links?

Flexible

Our Payment Links are different

Shuttle Payment Links are not limited like others. We recognise that businesses need flexibility and control to improve their payment collection processes. Our payment links are not tied to any one payment provider, they can let the customer define the amount or you can be very specific about what and how much they’re for.

Use your Payment Gateway

Connect from 30+ Payment Providers. This means you can use your preferred provider with the rates that you have agreed. No more 5% fees just because you’re using a hosted solution that doesn’t support your preferred payment gateway.

Use Multiple Payment Gateways/Methods

Get paid via PayPal, Buy Now Pay Later, Financing or Bank to Bank. Payment links that are from your payment provider are limited to that provider and their features.

Not tied to any product, invoice or amount

Use one link for everything or organise your links by creating many for each use case. Other providers make you create a product or invoice just so you can create a payment link. That’s missing the point.
GET PAYMENT LINKS
payment gateways

Pre-authorize, capture payment or save a card

Take a payment now or just authorize the card or save the payment method for later. Other payment link products don’t empower the seller, they are merely designed for a simple use case.

If you’re trying to modernise your AR process, the choices can feel overwhelming.

Should you implement a full Accounts Receivable platform with dashboards, workflows, portals, and automation? Or can you solve 80% of the problem with something simpler — like smarter payment links?

The answer depends on your goals, your systems, and just how “broken” your current AR really is.

In this article, we’ll break down when you need a full platform — and when payment links alone can give you the automation, visibility, and speed you’re looking for.


🏗 What Is a Full AR Platform?

Let’s start with what a full AR platform usually includes:

  • Invoice creation and delivery

  • Customer payment portals

  • Automated reminders and escalation workflows

  • Payment method integrations (card, ACH, Open Banking, etc.)

  • Reconciliation and reporting dashboards

  • Credit scoring, risk management, and dispute handling (in some cases)

These systems often position themselves as all-in-one solutions. And they are — but they come with baggage:

  • High implementation cost

  • IT involvement and integration work

  • Complex user onboarding

  • Change management across teams

If you’re a 500+ person business with multi-entity invoicing, high volumes, and bespoke approval flows, they might be a great fit.

But if you’re like most mid-sized businesses, that’s overkill.


🔗 What Are Smarter Payment Links?

Smarter payment links give you many of the same benefits — without the overhead.

Instead of replacing your whole AR process, they enhance what you already do. You send an invoice (from Xero, QuickBooks, NetSuite, etc.), and Shuttle turns that into a branded, trackable payment link that:

  • Offers multiple payment methods (card, ACH, Open Banking, Pay by Bank)

  • Is delivered via email, SMS, WhatsApp or CRM

  • Tracks views, clicks, and payments in real-time

  • Connects to your existing tools (Zapier, Make.com, Salesforce, etc.)

  • Reconciles automatically

You don’t need to install a new system. You don’t need to migrate data. You just need to start sending links.


🤔 So, Which One Do You Need?

Here’s a breakdown to help you decide:

If You…You Probably Need…
Send 50–1000 invoices/monthSmart Payment Links
Use Xero, QuickBooks, NetSuite, SageSmart Payment Links
Have 1–5 people in finance/ARSmart Payment Links
Want to reduce chasing and speed up paymentSmart Payment Links
Need dashboards, approval flows, credit riskFull AR Platform
Manage large enterprise contractsFull AR Platform
Have complex billing rules (usage, subscriptions)Depends — could need hybrid
Need a solution live in under a weekSmart Payment Links

💸 The Cost Difference

OptionCostSetup TimeMaintenance
Full AR PlatformHigh (£10k–50k+/year)2–6 monthsOngoing support, admin
Smart Payment Links (e.g. Shuttle)Low< 1 weekMinimal

If your AR team is spending time chasing payments, reconciling references, and fielding “how do I pay this?” emails — you don’t need a full suite. You just need better delivery and a smoother customer experience.


🧠 Think Function, Not Features

You’re not trying to win a software award. You’re trying to:

  • Get paid faster

  • Spend less time chasing

  • Improve visibility

  • Give your customers a better experience

If you can do that without disrupting your team or your systems — that’s a win.


🚀 Wrapping Up

Full AR platforms are powerful, but they’re not always the answer.
For most mid-sized businesses, the real gains come from solving the last mile of payment — how the invoice gets delivered, how easy it is to pay, and how quickly you know what’s been paid.

That’s where smarter payment links shine.