IVR payments
Auth, Capture & Tokenize
Take a payment without needing to tokenize the credit card and then charge that card later
SMS payments
– The customer or the operator can choose to pay by receiving an SMS payment
User stories:
As a call center I want to connect my call centre software to my Twilio console and the Twilio Pay Connector so I can take a payment via phone or IVR in a PCI Compliant manner.
I want my support team to be able to tokenise a credit card, debit card or ACH via phone or IVR, so I can charge that payment method later.
I want my support team to be able to update the expiration date of a credit card number or debit card via phone or IVR, so I can charge that payment method later.
As a call center agent I want to capture payment details from a customer over the phone so I can process a payment via my payment processor.
As a call center agent I want to send an SMS to a caller so they can pay via their phone and we can improve our conversions and actually charge transaction.
As a call center I want to support different transaction types so I can improve the conversion rate of sales for our clients.
As a call center I want to get status messages back via webhooks so we know that status of a payment and not just rely on our call logs. (Consider the statuscallback url)
The Shuttle Pay Connector payment gateways:
Shuttle Twilio Pay Connector for Stripe
Shuttle Twilio Pay Connector for Authorize.net
Shuttle Twilio Pay Connector for Braintree
Shuttle Twilio Pay Connector for CardConnect
Shuttle Twilio Pay Connector for Checkout.com
Shuttle Twilio Pay Connector for ecommpay
Shuttle Twilio Pay Connector for Fortis
Shuttle Twilio Pay Connector for GoCardless
Shuttle Twilio Pay Connector for Global Payments
Shuttle Twilio Pay Connector for Mollie
Shuttle Twilio Pay Connector for NMI
Shuttle Twilio Pay Connector for PayPal
Shuttle Twilio Pay Connector for Trust Payments
Shuttle Twilio Pay Connector for PayU
Shuttle Twilio Pay Connector for PaySafe