Fewer Chargebacks
Prevent chargebacks before they reach your system with real-time alerts and dispute resolution tools from Ethoca – now available via Shuttle.
Helping some of the finest grow
Chargebacks Are Killing Your Margins
- You’re losing revenue to disputes that could have been avoided
- Fraud teams are overloaded and reactive
- Customer experience suffers when disputes escalate without context
- Traditional chargeback workflows are expensive and slow
Who is it for?
Fraud protection is a must for every merchant. With fraud increasing 20% each year and certain sectors rife with problems it’s no good being reactive any more.
Businesses need to become proactive, protect themselves before the payments is made or order is released; also, prove to others in the chain that they are trustworthy.
If you’re running a FMCG or travel business you need fraud protection yesterday.
Intercept Disputes Before They Become Chargebacks
Through our partnership with Ethoca, Shuttle gives you the power to act in real time
| Feature | Benefit |
|---|---|
| Ethoca Alerts | Instantly notifies you of confirmed disputes, letting you refund or resolve before they become chargebacks. |
| Consumer Clarity | Share rich order details with issuing banks to stop ‘friendly fraud’ at source. |
| Issuer Collaboration | Work with a global network of 5,000+ card issuers. |
| Shuttle Integration | Seamless implementation into your existing systems and workflows – no dev team required. |
Real Savings. Real Results.
“Shuttle’s Ethoca integration helped us stop thousands in chargebacks every month – and freed up our fraud team to focus on prevention, not firefighting.”
What is the use of a house if you haven’t got a tolerable planet to put it on?
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40
$ewer chargebacks
75
Faster dispute resolution
Recovery of thousands in previously lost revenue
Fraud Protection that works for you
Identity Verification
Separate good customers from bad ones
Fraud Detection
Identify and prevent suspicious activity
Chargeback Protection
Intercept and resolve disputes with chargeback protection
Sell More for Less
Increase acceptance rates and reduce cost
Platforms Get Started
Connect your platform
We integrate with your CRM, fraud stack, or payment system – no code required.Tell merchants
Ethoca is now available for your merchants to enableEnable Shuttle Merchant View
Refund, respond, or update – before revenue is lost.
Merchants Get Started
Sign up
Speak to us and you’ll be covered quicklyStart receiving alerts
Ethoca sends real-time notifications the moment a customer contacts their bank.Resolve before chargeback
Refund, respond, or update – before revenue is lost.