Introducing Smart Rules: Streamlined Checkouts and Smarter Fraud Prevention
At Shuttle, we’re on a mission to help merchants optimise payments—not just for security, but for cost and conversion. That’s why we’re continuing to expand our Smart Rules feature set: tools that give sellers more control, more flexibility, and more value from their checkout process.
Earlier this year, we launched our first Smart Rule in partnership with Kount, bringing fraud prevention at scale to our merchants. Today, we’re excited to announce the second Smart Rule in the series: Amount-Based Rules, a simple but powerful feature that allows merchants to hide specific payment methods based on the total amount of a transaction.
What Are Smart Rules?
Smart Rules are dynamic settings that merchants can use to customise the checkout experience based on predefined conditions—no coding required. They’re embedded into Shuttle’s Merchant Setup and Checkout components, allowing merchants to experiment with their payment flow without relying on developers or technical integrations.
These features are available to any merchant using more than one payment method, and they’re exclusive to Shuttle.
Smart Rule #1: Fraud Rules (Powered by Kount)
The first Smart Rule we released integrated directly with Kount, the industry leader in fraud prevention. It allows merchants to create fraud rules within their payment workflow—flagging, rejecting, or escalating suspicious activity before a transaction is completed.
From blocking high-risk geographies to setting thresholds for velocity or transaction frequency, these no-code fraud controls empower merchants to protect themselves without compromising on user experience.
📖 Learn more about our fraud toolset with Kount:
Shuttle and Kount Work Together to Provide Fraud Prevention at Scale
Smart Rule #2: Amount-Based Rules
Now, we’re adding another powerful lever: Amount Filters.
With this Smart Rule, merchants can hide certain payment methods based on the value of a transaction. For example, you can automatically hide the option to pay by card for any order over $10,000—helping you avoid expensive card processing fees on large transactions.
Why This Matters
Merchants operating across a range of price points—from low-ticket to high-ticket sales—often want to encourage cost-effective payment methods without creating friction for customers. This feature makes that easy.
Common Use Cases:
Hide cards for high-value B2B transactions and promote bank transfers or open banking
Streamline checkout for specific customer segments based on value thresholds
Encourage cheaper payment rails where possible to improve margin and cash flow
What Problems Does It Solve?
✅ Avoid High Payment Processing Fees
✅ Create a Simpler, More Tailored Checkout Experience
✅ Drive Higher Conversions by Matching Checkout to Customer Expectations
Some merchants are happy to show all payment methods at all times—but many want to test new ways of reducing cost and improving conversion. Smart Rules provide the flexibility to do just that.
And the best part? No other payment provider offers this level of control today.
For Our Platform Partners
If you’ve integrated Shuttle’s Merchant Setup or Checkout components, you’ll see some updates as we roll this out.
Here’s what you need to know:
No code changes are required.
These rules are managed entirely within the Merchant Setup interface.
Smart Rules only apply to checkouts initiated via the front-end user interface—not one-off or recurring API payments.
Merchants will need to have at least two payment methods enabled to use these rules.
We’ve also created a demonstration video showing how the Amount Rule works in practice. You’re welcome to use it or create your own version to reflect your platform’s environment.
A Unique Advantage for Your Platform
As a platform partner, offering Smart Rules through Shuttle gives your merchants a competitive edge they can’t get elsewhere. Whether it’s cutting costs, reducing fraud, or improving the buyer journey, Smart Rules are designed to deliver tangible benefits—without adding complexity.
These tools help make every payment smarter, safer, and more profitable.
Want to see what it looks like inside the Merchant Setup UI?
👇 Here’s a preview of what merchants will see when they configure Smart Rules:
Smart Rules are just the beginning of a new wave of intelligent checkout features we’re building at Shuttle. With more options for optimisation, experimentation, and automation, merchants can take control of their payments in ways that were previously only possible through custom development.
Ready to reduce fees, stop fraud, and convert more sales?
Smart Rules are live now.
