Modern IVR Payments
Automate the payment moment — securely, seamlessly, and at scale.
Our IVR and voice payment solution runs natively on Twilio, providing PCI-compliant payments directly within your call flow.
And when IVR isn’t possible then Shuttle Links Checkout take over seamlessly.
One platform, two payment paths — voice and digital — working in perfect sync.
The smarter way to handle payments
You already know what IVR payments are. What you really care about is speed, compliance, and integration simplicity.
That’s where Shuttle stands apart.
- Native on Twilio: Full IVR and voice payment capability out of the box.
- Fast to Extend: Connect other CX platforms using Shuttle Payment Links — no custom build required.
- Failover Ready: If an IVR call drops or a DTMF input fails, automatically send a secure payment link by SMS or email.
- Zero PCI Scope: No card data ever enters your systems — ever.
- 40+ PSPs Supported: Keep your current acquirer or switch anytime.
Enable multiple payment methods
Customer convenience
- Pay via cards or ACH on phone
- Pay via other payment methods via SMS
- Offer financing via a supported BNPL provider
- Can’t take a phone payment then send a link
Easy, fast and secure
Out-of-the-box components
With Shuttle, you get the blueprint to build your application and accept payments over the phone, via SMS or another channel later. You can get moving quickly after reviewing our demo app code. We have a pre-built checkout, gateway connector and view of payments UI that you can leverage and plugin to your existing technology.
Unlike other connectors which just allow you to tokenise a payment method, Shuttle actually allows the auth, capture and tokenisation of a payment with status messages and interfaces that allow you confidently and quickly build a process around accepting payments and recording those payments effectively.
Rest assured
Whether it’s the IVR process or SMS checkout, Shuttle provides a PCI DSS Level 1 Compliant solution.
UPDATED REGULARLY
Connect your preferred payment provider and configuration, with the ability to setup multi-gateway support, different payment methods and third party tools like fraud. We partner with payment providers to ensure the best possible connection.
Features
- Use your preferred payment gateway
- Doesn’t record card details for PCI compliance
- Send payment links via SMS
- View payment activity
- Apply full or partial refunds
- Tokenise payment method
- Authorize card details for use in any channel
- Run multiple payment profiles for different configurations
- Smart checkout represents gateway configuration
- Teams
- Custom domain for Payment Links
Start accepting payments by phone and SMS today.
Pricing
Pro
$0.20 per transaction billed via Twilio
One user
Slack channel available on request
24/7 Phone line for P1 issues
Go live checklist & certification
Team
$0.20 per transaction if billed via Twilio
$49 per user per month
Pro +
Multi-user
Connected accounts
FAQs
What Payment Gateways are supported?
The following payment gateways are supported:
Adyen
Authorize.net
CardConnect
Checkout.com
Global Payments
LiqPay
Mollie
Moneris
NMI
Opayo
PayPal
PaySafe
PayU
Stripe
USAePay
Worldpay Access
What Payment Methods are supported?
- Cards
- ACH
- More via Payment Links
What are my PCI compliance obligations?
Shuttle is PCI DSS Level 1 compliant and you use Shuttle’s components to take payments in a PCI compliant manner. You should still complete a SAQ-A form and operate with PCI compliance. If you have further PCI compliance questions you can contact us using the chat.
How long does it take to configure?
We provide a demo script and application so you be up and running within a few hours. Configuration for your own bespoke setup will depend but typically will be complete within a week with a single developer.